As a dealer I’m in the business of customer service. 85% of the time I’m taking people’s money and that pisses them off so, after they’ve been drinking, they tend to blame the dealer for those losses. Because they are so mad I’ve had people call me names, throw things at me, and be general dicks. If the player is losing and is smoking a cigar he will blow the smoke in my face. I have to hold my breath and act like nothing happened because if I show any reaction he will do it again. When I’ve had a player that really pisses me off I will be overly polite to him so that way he gets more pissed and he can’t complain about me being nice because then he would look like a douche and I won’t get in trouble.